As we wrap up the year, we’re excited to share a major new feature release, along with several platform improvements and updates that have rolled out over the past few months.
Most importantly, we want to say thank you. Whether you joined RealtyNinja this year or have been with us for a long time, we’re incredibly grateful that you trust us with your online presence. Your feedback continues to shape the platform, and we’re proud to end 2025 stronger than ever.
❄️ Holiday Hours & Support Availability (Please Note)
Before we dive in, a quick note about our holiday schedule:
We will be closed from December 24, 2025 to January 4, 2026. We’ll be back and fully available on January 5, 2026
During this time, we’ll continue to monitor for emergencies only, but regular support responses will resume in January. We appreciate your understanding and encourage you to plan any non-urgent requests accordingly.
🚀 Product Updates Since September 24, 2025
We’ve shipped a lot since our last product update – including one of our most requested and anticipated features to date.
🧲 Introducing Lead Capture Mode (Now Live)
We’re thrilled to officially announce Lead Capture Mode, a powerful new way to control how and when visitors are prompted to register for an account on your website.
This feature has been a long time in the making, and it’s something many of you have asked for. Lead Capture Mode allows you to strike the right balance between:
- Providing a great browsing experience for buyers, and
- Encouraging registration at the moments that matter most
We’re incredibly proud to be releasing this feature as we close out the year – and we believe it will become a key tool for agents who want more intentional, effective lead generation without compromising usability.
Here’s a look at how it works:
Prospective buyers often spend time browsing MLS® listings and performing MLS® searches on your site. Lead Capture Modes determine how proactively they’re prompted to register or log in to continue.
There are three modes to choose from – each with its own advantages and trade-offs. Each mode also has its own trigger conditions which tell it when to prompt for registration/login.
The new settings control the level of friction between casual browsers and more serious buyers, helping you strike the right balance between lead quantity and quality.
For example, using “Forced Lead Capture” mode will prompt visitors to register for an account before they can continue browsing MLS® Searches and/or MLS® Listings.
This mode would be best for agents running short-term ad campaigns or promotions who want to maximize lead volume and are comfortable trading off some engagement.
👉 Read our full guide for a detailed breakdown and comparison of all modes and trigger settings.
Reach out to our team if you need a hand or have questions. We’re happy to help!
📍 Neighbourhood Insights on Every Listing & Building Page
Every listing and building page now includes a Neighbourhood Insights tab, giving buyers valuable context about the area surrounding a property.
This includes:
- Nearby amenities like shopping, dining, and services
- Schools and education options
- Transit access, walkability, and commute insights
- Lifestyle characteristics such as vibrancy, nightlife, and green spaces
By keeping buyers informed and engaged directly on your website, this feature helps create a richer, more immersive search experience. Read all about it.
⚡ Major Speed Boosts Across All RealtyNinja Websites
We’ve rolled out significant performance improvements across the platform to make RealtyNinja websites faster and smoother than ever.
- Faster page load times (up to 70% faster)
- Improved mobile performance
- A more responsive browsing experience
- Speed improvements that support SEO best practices
This was a major behind-the-scenes effort with noticeable real-world impact. See more details here.
🎨 Game-Changing New Themes: Hikari & Riku
We introduced two brand-new, modern design themes designed to elevate how listings and content are presented:
- Hikari – clean, bright, and content-forward (View a demo of Hikari »)
- Riku – bold, refined, and image-driven (View a demo of Riku »)
Both themes are fully responsive, thoughtfully designed, and built to look great on every screen size.
To order, just sign into your RealtyNinja website and submit your request for a customization or get in touch and we’ll help you out.
🕓 Extended Support Hours: We’re Now Open Earlier ☀️
To better serve customers across different time zones, we’ve expanded our support availability and now open earlier each day. RealtyNinja Support is now available Monday to Friday from 6 AM to 4 PM Pacific Time (9 AM to 7 PM Eastern Time).
This means faster responses and better coverage – especially for early-morning questions or time-sensitive needs.
⭐ Other Notable Improvements Include:
- 🐞 Sold Listings Fix for GVR, FVREB & CADREB – We resolved an issue affecting how sold listings were displayed for GVR, FVREB, and CADREB boards, ensuring listing statuses are accurate and consistent going forward.
- Cleaner, More Modern Listing Details Table – We refreshed the listing details table to improve readability, visual clarity and mobile responsiveness. It’s a subtle change that makes a big difference in everyday use.
- Building Listings Now Sorted by Newest First – Listings within building pages are now automatically sorted with newest listings first, making it easier for buyers to find the latest opportunities at a glance.
🔮 Looking Ahead
As we head into 2026, we’re energized and optimistic.
We’re continuing to listen closely to our customers, refine what’s already working, and thoughtfully build what’s next. Our focus remains on innovating, adapting, and delivering tools that genuinely help you grow your business – without adding unnecessary complexity.
❤️ Thank You
Thank you again for choosing RealtyNinja and for being part of our community. Your trust and feedback mean everything to us.
From all of us at RealtyNinja, we wish you a wonderful holiday season and a strong start to the new year.
—
The RealtyNinja Team
